Ethics & Compliance Case Studies
Protecting a Corporate Reputation
The Case: One of Germany’s largest privately-owned companies (€40 billion sales) still bears the family name. A reputation of quality and integrity is a source of great pride and has been at the core of its business for over 250 years.
Recognizing that the changing legal and regulatory environment has heightened the importance of Ethics & Compliance, the company asked JTI to support it in the development of a global compliance program.
The Action: From drafting key policies and communications materials to designing and facilitating training programs for newly appointed Compliance Officers, Internal Auditors, Communications and Personnel managers, and others, JTI worked arm-in-arm with the company’s Chief Compliance Officer on the development and rollout of a program focused on prevention.
Compliance plus Communications Expertise
The Case: Prosecutors uncovered a major international bribery scheme set up by one of the world’s largest global companies, headquartered in Germany. An external Compliance Advisor was quickly hired and invited JTI to assist in assessing and rebuilding the company’s global compliance program.
The Action: JTI’s keen sense of balance in determining what, when, where and how to communicate on sensitive issues in multicultural environments was key to building understanding and inspiring engagement from boardroom executives to shop floor workers.
The Results: The company’s Compliance Training and Communications program is now considered benchmark. JTI has since designed and helped execute full-year E&C communications plans for other global companies.
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